Sewtec Automation launches new video consultation service

This post originally appeared on sewtec.co.uk. Sewtec is now part of AIR.

Sewtec Automation has launched a new video consultation service to assist businesses seeking to optimise their manufacturing and process capabilities during the pandemic.

We have introduced the service in response to the number of manufacturers and process-led organisations finding it challenging to coordinate site visits from external suppliers during lockdown.

Our new consultation format ensures those looking for support with their process automation requirements can discuss them via video with a member of our sales team.

Senior executives, managers and engineers in need of advice and support regarding optimising manufacturing or production processes can get in touch with us using the contact form and choosing their preferred video conference platform. A member of our sales team will then respond within 24 hours to confirm a date and time for the consultation.

On the launch of the new service, our head of sales, Andy Perks, said: “Despite the challenges posed by the pandemic, we’re finding that many suppliers of critical products and services remain as driven as ever to optimise their processes.

“By offering the option of a video consultation, we aim to help these businesses to quickly identify how their operations could be made more effective through an increased reliance on automation.

“While a video consultation does not remove the need for an on-site audit altogether, it does at least allow businesses to start a conversation with the ultimate aim of exploring how a bespoke automation system can improve both production rate and quality.

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